Frequently Asked Questions

Discover solutions to inquiries regarding your shipments, how to get track your package, how to contact customer support, International shipping, and how to schedule a specific delivery date and time.

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How can I track my package?

Visit our Website: Go to our official website at swiftglobalshipment.com. Find the Tracking Section: Look for the "Track Your Package" or "Track Shipment" option on the homepage. It's usually located at the top or in a prominent section of the page. Enter Tracking Number: Enter the unique tracking number provided to you when you placed your order. This tracking number is essential for locating your package in our system. Click "Track" or "Search": After entering the tracking number, click on the "Track" or "Search" button next to the input field. View Package Status: Once you click "Track," you'll be directed to a page displaying the real-time status and location of your package. You'll see details about its current location, estimated delivery date, and any significant updates. Get Notifications: You can also sign up for email or SMS notifications to receive updates about your package's journey. This way, you'll stay informed about its progress until it reaches your doorstep. If you encounter any issues while tracking your package or have additional questions, feel free to reach out to our customer support team at info@swiftglobalshipment.com. Please note that tracking information may take a short while to update after you've received your tracking number, especially if the package has just been dispatched.

Do you offer International shipping? ?

Yes, we do
Create an Account: To get started, you'll need to create an account. This typically involves providing an email address, creating a username, and setting a password.

Can I schedule a specific delivery date and time??

Our team of experts and company policy allows our clients to schedule their dpecific date and time of delivery

Can I change the delivery address after placing an order?

Yes, you can also make changes to your delivery name, date and time.

Do you have a live chat or phone support option?

Attached to this site is a live-chat, It is located at the bottom-left part of the screen of your device

How can I contact your customer support?

You can reach our customer support on info@swiftglobalshipment.com and support@swiftglobalshipment.com

Do you offer express or overnight shipping?

Yes, we do offer express and overnight shipping options to ensure your packages reach their destination quickly and efficiently. Our express shipping services are designed for those who need their items delivered with urgency, while our overnight shipping option guarantees delivery by the next business day. These services are ideal for time-sensitive shipments and are available for both domestic and international destinations. Please check our shipping options during the checkout process for more details on pricing and delivery times.

Can I send fragile or valuable items through your service?

Certainly, you can rely on our courier service to handle fragile or valuable items with the utmost care and security. We understand that some items require special attention and handling to ensure they reach their destination intact. Here at swiftglobalshipment, we have extensive experience in handling a wide range of shipments, including delicate and valuable items. Our specialized packaging techniques and dedicated team of professionals are well-equipped to ensure the safe transportation of your fragile or valuable items. We offer extra protective measures, such as cushioning materials, reinforced packaging, and careful handling procedures to minimize the risk of damage during transit. When you choose swiftglobalshipment, you can have peace of mind knowing that your items are in capable hands. We prioritize the safety and security of your packages, and our commitment to excellence extends to every shipment we handle. If you have specific concerns or requirements regarding the shipment of fragile or valuable items, please don't hesitate to reach out to our customer support team. We're here to address any questions you may have and tailor our services to meet your needs. Trust [Your Courier Company Name] to deliver your precious items with care, reliability, and the highest level of professionalism. Your satisfaction and the safe arrival of your shipments are our top priorities.